Shipping

Shipping Options

Click and collect is available for customers to collect their orders from our store during our regular opening hours

Local delivery is offered complimentary for addresses in the Nillumbik Shire. Orders will be delivered within 2 business days. We will confirm delivery when our order is fulfilled. 

Pre-Ordered items take between 1-8 weeks to be ordered and shipped we will advise you of an estimated delivery date via email.

Standard shipping Australia wide costs for standard sized items are calculated based on weight and shipping destination. All shipments are subject to availability. Standard shipping orders placed on a Monday to Friday (excluding Public Holidays) will be processed and shipped within five business days. Standard sized Parcels are shipped via Australia Post you will be issued with a tracking number via email at the time of shipment.

Oversized items can be processed via click and collect or by selecting the freight to be advised option in the shopping cart screen. Freight costs for oversized items vary depending on size, weight and shipping destination. Oversized Parcels are shipped via courier service – you will be issued with a tracking number via email at the time of shipment. You may also request a quote for shipping prior to purchase via retail@thelittlethingsinlife.com.au  

International shipping depends on location + size of the package, please contact us to find out more information for international shipping. 

 

Shipping Terms and Conditions

We try our best to keep shipping costs to a minimum.

Shipping is at the customer’s risk. Once items have been dispatched and a tracking number is provided, The Little Things in Life do not take responsibility for items being lost or damaged in transit. The Little Things in Life is not responsible for any damage or delayed deliveries caused by an outsourced delivery or installation company.

If oversized items purchased must be carried upstairs or into an area with restricted access please notify The Little Things in Life and we will provide with a quote for your particular situation.  The use of any additional equipment to assist with deliveries (scissor lifts) are the responsibility of the customer to arrange and pay for.

It is the responsibility of purchaser to ensure that the items that you have purchased fit inside your home and will fit through access points for delivery (Allow an additional 15% to all measurements advertised online). If an order cannot be delivered due to incorrect measurements the customer will be charged a restocking fee (25% of purchase price) and freight costs to and from the shipping location.

If the customer elects to collect their order, they must provide sufficient resources to lift and manoeuvre their order.  The Little Things in Life takes no responsibility for order items once they leave our store. The customer is responsible for all checking, packing and transport of items in click and collects.

Assembly of your new furniture is a service provided free of charge, unless required to be done ‘on-site’. Please contact us for more details regarding ‘on-site’ assembly.

If the customer requests split delivery of the purchase, charges will apply to second and subsequent deliveries.

If you have any questions regarding shipping please feel free to contact us at retail@thelittlethingsinlife.com.au

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